Modern Slavery Statement

 


 


Modern slavery is a crime and a violation of fundamental human rights. The Care Trust has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains. 


We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same standards from all of our contractors, suppliers and other business partners, and as part of our contracting processes. 


This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners. This policy does not form part of any employee’s contract of employment and we may amend it at any time.


 


Responsibility for the policy 


 


The Care Trust has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it. The Care Trust has primary and day-to-day responsibility for implementing this policy, monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern slavery. 


 


Compliance with the policy 


 


You must ensure that you read, understand and comply with this policy. The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for The Care Trust or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy.


You must notify your line manager OR a company Director as soon as possible if you believe or suspect that a conflict with this policy has occurred or may occur in the future. You are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage. If you believe or suspect a breach of this policy has occurred or that it may occur, you must notify your line manager or company Director as soon as possible. You should note that where appropriate, and with the welfare and safety of local workers as a priority, we will give support and guidance to our suppliers to help them address coercive, abusive and exploitative work practices in their own business and supply chains. If you are unsure about whether a particular act, the treatment of workers more generally, or their working conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, raise it with your line manager or company Director. 




The Care Trust aims to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any of our supply chains. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. 


If you believe that you have suffered any such treatment, you should inform your line manager immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our Grievance Procedure, which can be found in the current employee handbook. 




Communication & awareness of this policy 


 


Training on this policy, and on the risk our business faces from modern slavery in its supply chains, forms part of the induction process for all individuals who work for us, and updates will be provided using established methods of communication between the business and you. Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter. 


 


Breaches of this policy 


 


Any The Care Trust employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct. We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy. 

Privacy Statement

Privacy & cookie policy


The following website has been provided for information pertaining to The Care Trust (www.thecaretrust.com) and their services. The below information sets out how The Care Trust uses and protects the data collected via our website. When using this site, you are legally bound to the following privacy policy, so please read carefully. Privacy protection is something that The Care Trust are fully committed towards.


What information do we collect?


We have several services that require the supply of personal information. For example, when contacting us, we will ask for contact details such as your name, email address and telephone number. When registering for our newsletter, we will require personal information including your name and email address. And lastly when you Apply for a Care job with us, we’ll ask that you share your name, address, email and telephone number so we can contact you on.


What do we do with the information we gather?

All of the information collected from the website is retained by The Care Trust. We do not divulge any information to third parties outside of the company without prior consent from the website visitor – unless it is necessary to provide a requested service such as newsletters.


Securing your data


The Care Trust is committed to ensuring that your personal information is secure. We follow strict policies and adhere to high standards of security when gathering personal information. Various firewall applications have been installed on our website to protect your personal information from being stolen, destroyed or divulged to third parties, unless you have given us permission for the latter. Your personal details are stored at our restricted offices which have no unauthorised access.


What data do we collect?


Through the use of contact forms, application forms, and newsletter sign-ups, we may collect, but are not limited to, the following information:


  • Name.
  • Contact information including email address, physical address and phone number.
  • Demographic information such as postcode, preferences and interests.
  • Access to a vehicle.
  • Other information relevant to customer surveys and/or offers.

What do we do with the information?


In order to understand your needs and provide you with a better service, we will require the aforementioned information. We may use the information for the following reasons:


  • Internal record keeping.
  • The improvement of our products and services.
  • Using the email address which you have provided, we will periodically send you promotional emails regarding new products, special offers or other information that may be of interest to you to customise the website according to your interests.

How do we use cookies?


Cookies are files which can be placed onto your computer’s hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.


Please visit http://www.aboutcookies.org for more information on cookies.


At The Care Trust, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse web page traffic and tailor our website to our customer’s needs. This information is only used for the purpose of statistical analysis.


You have the choice of whether or not to accept cookies. For your information, the majority of web browsers accept cookies. You can decline cookies within your web browser settings if necessary. However, doing so will not give you full functionality of the website. If you accept cookies, we are able to monitor which pages our visitors find useful. This provides us information to be used for a better user experience. We do not have access to your computer or any other information about you through the use of cookies.


Cookies


This website uses the following cookies:


Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.


Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.


Facebook Advertising: We use Facebook advertising conversion tracking and re-targeting pixels, which allow us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and targeted advertising.


Visual Web Optimiser (VWO): Visual Web Optimiser uses cookies to remember the website for which you searched. This helps it generate the required results.


Social sharing cookies


On our blog we use social sharing buttons for services including, but not limited to, Twitter, LinkedIn, Youtube, Share This, Google+ and Facebook. These allow you to share pages with your friends via those networks. Whilst you will be asked to login to use these services, this process is handled directly with the social sharing providers and their databases and servers. These sites may also monitor your usage of these buttons, through the use of external tracking codes that are required to run the buttons on this website.


Links to other websites


This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Links


Hyperlinks on this site may be shortened. The purpose of which is to hide long links for functionality and tracking purposes.


Variations to the Policy


We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations.


If you have any questions regarding this policy, our contact details are as follows:


The Care Trust

Marine Football Club

Rossett Park

College Road

Crosby

Liverpool

L23 3AS


(0151 924 9111)

Covid 19 Information

COVID-19 information – protecting our clients and teams


The Care Trust is ensuring that it keeps up to date with any Government guidance being released in relation to the COVID-19 virus. We are regularly reviewing our processes to ensure that they align with guidance. Our priority is the safety and wellbeing of all our clients and colleagues.


Our The Care Trust office location continues to review their operational continuity plans, setting out how they would continue to provide care in the event of an escalation of the outbreak.


Advice for prevention


We would like to take this opportunity to remind you of how you can help to reduce the spread of infection by ensuring you:


Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze. 


Catch it, Bin it, Kill it.


  • Put used tissues in the bin straightaway.
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.
  • Try to avoid close contact with people who are unwell.
  • Clean and disinfect frequently touched objects and surfaces.
  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • If you are unwell, remain at home and contact 111 coronavirus helpline.

Follow Government Guidance on self-isolation.


Useful links


Department of Health and Social Care

NHS 111

UK Health Security Agency

World Health Organisation (WHO)

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